Management tools and the construction of the sense of collective action. Case study of a needs assessment tool in associations of parents of people with intellectual disabilities.

Thesis defended on the 13th of decembre 2019 at 10 am at École polytechnique, (route de Saclay 91128 Palaiseau), Amphithéâtre Sauvy.

Abstract:

Through the study of a needs assessment tool in eight associations of parents of people with intellectual disabilities, for five years, we investigated the place it takes in the construction of the sense of action. collective. Inspired by Raymond Boudon's theory of ordinary rationality and Jacques Girin's work on language in organizations, we propose an original approach to the notion of institution, considered as a process of stabilization of a system of collective beliefs. We show that the institution is essentially a work of language and that management tools help to impoverish it. By structuring the activity that the instrument is supposed to equip, it contributes to reducing the discussions of the users and thus the construction of the sense of the collective action.

Keywords: management tool, institution, organization, language

Jury: